Receptionist

Tre-Ysgawen Hall is a multi award winning, four star country house hotel & spa located in the centre of Anglesey. Built in 1882 as one of the country’s grandest mansions, it now serves as a venue for luxury leisure breaks, weddings, functions, and conferences.

Currently recruiting for the position of receptionist, the role would be an excellent opportunity for someone already with some experience in a similar role but consideration would also be given to someone with no prior experience but with the right skills and attributes. This role provides an excellent opportunity for career progression in the hospitality industry.

Duties to include –

• Meeting & greeting guests on arrival
• Taking reservations
• Concierge duties - Advising guests on how to make the most of their stay. Responding to guests requests
• Processing payments
• Handling complaints
• Additional admin duties as required

Skills and attributes -

• Admin & customer service skills
• Confident and comfortable engaging with people
• Able to work under pressure
• Excellent communication skills – written and verbal
• Not afraid of a challenge!
• Excellent IT skills
• Not afraid to contribute ideas for the smooth running of a reception front office or to enhance the visitor experience

No prior experience necessary although it would be a distinct advantage.

Someone with the right mix of skills and personal attributes would be given consideration. Welsh speaker would also be a distinct advantage but this is not essential.

The role will initially be part-time but become full time following successful completion of a probationary period. Following an initial settling in period, the applicant would be expected to enrol onto an apprenticeship to help progress their continued professional development.