The aim of this course is to enable the learner to develop the knowledge and skills to be able to communicate appropriately with a range of people within a medical environment. To equip the learner with skills and confidence in face-to-face, written and non-verbal communication and to increase the learner's understanding of the importance of communication, and factors which can make communication difficult. Learner will develop skills for composing appropriate written documents within a medical environment.
Completion of this course will give you important skills for a career in medical administration work. It can help you succeed in an administrative role in any size or type of NHS organisation, including: Secretary, Receptionist, Administrator, Medical Records Clerk and Ward Clerk.