Hospitality Level 2 Diploma

Key Details

  • Available at:
    Work-Based Learning
  • Course type:
  • Study Mode:
  • Level:
  • Programme Area:
    Hospitality and Catering
  • Course Length:

    12–18 months

  • Bilingual:


Course Description

If you work in the Hospitality Industry and strive to deliver the best possible support, even in difficult and complex situations, and you are constantly looking to improve your performance to enable the organisation to maintain its competitive edge, then this is the course for you.

Entry Criteria

  • Employment in a Hospitality role.


An individual learning plan will be drawn up with you and your manager and an assessor will visit you regularly in the work place. You will build a portfolio of evidence to show how you met the National Standards in your day to day work, and that you are aware of relevant legislation.


You will provide your assessor with evidence of work situations you have dealt with. This can include:

  • Case studies
  • Questions and answers
  • Discussions
  • E-mails or letters to support your written evidence
  • Witness testimonies from your colleagues or line manager

Workbooks and NVQ’s will be marked by a workplace assessor and moderated by the internal verifier.


There are excellent opportunities to progress to NVQ Diploma in Hospitality (Level 3).

Would you like to apply for this course?

You can apply for many courses directly through the website, or download an enrolment form.
Click here for information on how to apply.