Highfield Level 2 Award in Conflict Management

Key Details

  • Available at:
    Abergele, Dolgellau
  • Course type:
    Short Course
  • Study Mode:
  • Level:
  • Programme Area:
    Construction and the Built Environment
    Health, Social Care and Childcare
    Business and Management
    Health and Safety
  • Course Length:

    1 day

  • Bilingual:

Course Description

In most workplaces, we now encounter difficult situations with employees or colleagues that, if not handled properly, can have serious repercussions for the team or organisation involved. Conflict resolution will equip the learner with tools and techniques for dealing with different types of situations. This gives you the confidence and level of understanding in order to effectively manage difficult situations.


Entry Criteria

  • No formal entry requirements


  • Group work
  • Practical session
  • Classroom delivery


  • Multiple choice exam


  • IOSH Managing Safely.

Would you like to apply for this course?

Please call Busnes@LlandrilloMenai today on 08445 460 460 or email busnes@gllm.ac.uk