Administration Skills in a Medical Environment Level 2

Key Details

  • Available at:
  • Course type:
  • Study Mode:
  • Level:
  • Programme Area:
    Business and Management
    Business and Administration
  • Course Length:

    3 hours per week for 20 weeks - £240

Course Description

The aim of the course is to provide learners with knowledge of administration, with the understanding the medical administrative procedures relating to registration of patients, appointments and appointment systems, use of office equipment and general office administrative duties, include g post, telephone, filing and repeat prescriptions. Leaners will also know the importance if time management and accuracy within the medical environment.

Completion of this course will give you important skills for a career in medical administration work. It can help you succeed in an administrative role in any size or type of NHS organisation, including: Secretary, Receptionist, Administrator, Medical Records Clerk and Ward Clerk.

Entry Criteria

Good use of the English language is considered beneficial with particular focus on accuracy in spelling.


Taught sessions using discussion, practical exercises/activities, worksheets, assessments, direct instructions, lecture sessions, videos and other learning methods.

Homework and independent learning will form an integral part of the course.


All work will be assessed through a mixed approach including the following: portfolio of evidence; Assignment; Short answer questions.


Progression onto:

  • L2 Communication Skills in a Medical Environment
  • L2 Medical Audio Transcription
  • L2 Medical Terminology for Administrators
  • L2 Working in the NHS as a Medical Administrator

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