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Level 3 Award in Energy Awareness

Key Details

  • Available at:
    Remote Learning
  • Study Mode:
  • Course Length:

    We recommend a minimum of 20 hours to complete the course and prepare for the exam however each learner is different and e-learning offers the flexibility to study at your own pace.

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Level 3 Award in Energy Awareness

Short Course

Please call Busnes@LlandrilloMenai today on 08445 460 460 or email

Course Description

If you are a worker who delivers energy advice to households, either face to face or over the phone, this course will provide energy saving methods and other knowledge and skills required to deliver useful advice.

Entry Criteria

We would recommend that learners have a basic knowledge/experience of the subject. Learners will need basic computer skills to navigate the e-learning. As this is a level 3 qualification learners will also require basic literacy and numeracy skills. The course and exam will include some written activities as well as calculating fuel bills; calculating running costs of electrical appliances and converting temperatures using simple formulas which will be provided.


Learners will have access to the course for six weeks on an online e-Learning platform and will be able to study online at a time and location that is convenient to them. They will also receive a set support documents including mock exam papers, activities and handouts to keep for future reference along with a copy of the Energy Advice in the Home book.

When ready, delegates will go on to sit the exam with an NEA registered examiner.

Tutors will be available upon request to assist with specific queries relating to the course content. This is usually done via e-mail or telephone / video call.

Please note that this support is time limited as e-learning is generally self-led.


The online assessment is split into the following three sections and candidates should set aside a full day for the exam:

Exam Paper One (75 minutes)

  • Home Heating
  • Bills, Meters and Paying for Fuel

Exam Paper Two (75 minutes)

  • Cutting Down Heat Loss
  • Condensation and Dampness
  • Simulation (30 minutes)
  • Setting central heating programmers

Energy advisor role-play

Assessment for this qualification usually takes place face to face however due to the Coronavirus pandemic all face to face delivery is currently on hold and we are offering online assessment in the interim.

Learners must attend an exam session observed by an NEA-registered examiner.

For online exams learners will require a quiet room and two separate electronic devices with internet access, sound and a video camera. Both devices must connect to Zoom (video conferencing platform). Device one will be used to connect to Zoom for the exam to be invigilated (this could be a computer, tablet or mobile phone) and device two will be used to access the online exam forms (this could be a computer or tablet).


This course will provide delegates with an understanding of energy advice and the knowledge required to deliver energy advice to householders.

Further course options:

  • Decarbonising Homes:

Technologies, Impacts and Solutions (Level 4 qualification)

  • Other NEA Courses
  • Other Grŵp Courses

Other details

Course type: Short Course

Level: 3

Programme Area:

  • Engineering
  • Construction and the Built Environment


Learn more about this area and see our course level guide:


Dolgellau student operating machinery

Construction and the Built Environment

Learn more about this area and see our course level guide:

Construction and the Built Environment

Students looking through a total station