Is this course right for me?

In most workplaces, we now encounter difficult situations with employees or colleagues that, if not handled properly, can have serious repercussions for the team or organisation involved. Conflict resolution will equip the learner with tools and techniques for dealing with different types of situations. This gives you the confidence and level of understanding in order to effectively manage difficult situations.


Entry requirements:

  • No formal entry requirements


  • Group work
  • Practical session
  • Classroom delivery


  • Multiple choice exam


  • IOSH Managing Safely.